Italian Version

SUPPORT


Quality is guaranteed by the company's direct contact with experts and the assistance given to the purchaser.



Direct line with MCE Elettronica

Info and Orders
Tel. 0722 89771
Fax. 0722 89321
e-mail mce-anker@mce-anker.it

Sales Management and Quality Office

Fausto Bonelli
Tel. 0722 89771
e-mail fbonelli@mce-anker.it

Anker Commercial Department
Francesco Gabellini
Tel. 0722 89771
e-mail fgabellini@mce-anker.it

Sales Office
Paolo Simoncini
Tel. 0722 89771 oppure 0722 814061
Fax.0722 816916
e-mail psimoncini@mce-anker.it

Production Office
Massimo Yuri Muscinelli
Tel. 0722 89771
e-mail mymuscinelli@mce-anker.it

Technical Office
Davide Celeschi
Tel. 0722 89771
e-mail dceleschi@mce-anker.it
MCE Srl
Zona Artigianale
località Bolciano
61040 Mercatello sul Metauro (PU) Italy
Tel. 0722 89771 (2linee r.a.)
Fax. 0722 89321
P.IVA - C.Fisc. 02084440417
A.I.A. 53607 R.E.A. 153080
Cap. soc. € 100.000 int. vers.

FAQ


MCE support begins here. Discover if your query is among those most frequently asked.

Is MCE part of a group or association of companies?
Is MCE a certified company?
What type of work does MCE carry out?
How is production for third parties administrated?
Is MCE capable of managing the technological componentry data necessary for production?
Does MCE follow the procedures for the tutelage of electronic components in electrostatic charges?
Does MCE market its own products?
How are ANKER products distributed?
Is MCE looking for new agents and representative agencies
Does MCE have an assistance centre for its “ANKER” articles?
Is it possible to save energy with the regulation made on the “REEL-01S”?
How many positions can the “REEL-01S” be controlled from to vary light intensity?
Is it possible to control the lamellar transformers with the “REEL-01S”?
Can the article “8023A” (3 wire stairwell light) substitute the old electromechanical models with 3 wires in existing installations?
Has MCE conformed to the RoHS (NORMATIVE 2002/95/CE)?


FAQ - Domande frequenti


Is MCE part of a group or association of companies?
MCE is part of “TEAMGROUP”, made up of 7 companies in the centre of Italy, which all operate in the electronic apparatus sector. The collaboration between the companies in the group furnishes the client with a complete service at the best prices

Is MCE a certified company?
Yes, MCE has obtained the certification of quality according to the UNI EN ISO 9001-2000.


What type of work does MCE carry out?
MCE carries out the most varied types of work, from the projecting of the electronic card to the production and consignment of the finished product, both for third parties and its own articles.


How is production for third parties administrated?
For third parties, MCE carries out both production and sales, by directly acquiring the materials.


Is MCE capable of managing the technological componentry data necessary for production?
Yes, MCE has a managerial system which is fully capable of managing and quantifying the componentry of the client in real time.


Does MCE follow the procedures for the tutelage of electronic components in electrostatic charges?
Yes, MCE uses all the required safety devices for the prevention of electrostatic charges.


Does MCE market its own products?
Both in Italy and abroad, MCE produces and markets its own finished products for civil and industrial use through the trade mark “ANKER”.


How are ANKER products distributed
The distribution is entrusted to representative agencies found in many Italian regions.


Is MCE looking for new agents and representative agencies?
Yes, MCE is looking for new agents for their distribution in the Italian regions which are not covered by the service


Does MCE have an assistance centre for its “ANKER” articles
Yes, MCE has an internal centre for its produced and marketed apparatus.


Is it possible to save energy with the regulation made on the “REEL-01S”?
The “REEL-01S” is based on the principle of frequency cutting, therefore, by regulating by 50% the total power of the lamp, this will absorb exactly 50%.


How many positions can the “REEL-01S” be controlled from to vary light intensity?
An infinite number of push-buttons can be put in parallel, and from each of these light can be controlled with the “REEL-01S”


Is it possible to control the lamellar transformers with the “REEL-01S”?
Yes, but only with the “REEL-01S INDUTTIVO” version.


Can the article “8023A” (3 wire stairwell light) substitute the old electromechanical models with 3 wires in existing installations?
Yes, they are perfectly compatible and therefore can be used as substitutes without any problems.


Has MCE conformed to the RoHS (NORMATIVE 2002/95/CE)?
Yes, since 2005 MCE has conformed to the RoHS directives, by producing lead free products. Furthermore it has an interchangeable soft soldering plant, capable of soldering all the cards with lead alloy for the sectors exempt from the regulations.





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